Leading Thoughts for the New Era of Relationship Business

Evidence abounds that Professor Drucker's prediction is coming to pass - that the world of business is changing fundamentally. What's next? The rise of relationship business.

The Rhythm of Business is chronicling a profound transformation of business. Driven by powerful, well-informed customers, this century's relationship-focused companies are quickly replacing last century's business-centric companies.

Following is our collection of the leading thoughts and writings related to the emergence of relationship business.

Introducing Relationship Business
The discipline of relationship business enables companies to become relationship-focused - to align with the other party's perspective - in order to consistently understand and profitably meet each other's needs. Read this section to learn more about the characteristics of relationship-focused companies and how they develop the mindset, skillset, and toolset of relationship business.

Our Books
Jeff Shuman and Jan Twombly, our company's founders, have written several books that provide the theoretical and practical foundation for relationship business: Everyone Is A Customer (2002), Collaborative Communities (2001), and The Rhythm of Business (1998). You can read overviews, reviews, and excerpts of our books.

Articles and White Papers
Experts from The Rhythm of Business have written extensively about relationship business, collaboration, strategic alliances, and related areas. Jeff Shuman and Jan Twombly write a regular column for the Boston Business Journal, and our articles have appeared in numerous other business publications, including The Wall Street Journal's wsj.com, Computerworld, Sales and Marketing Excellence, and American City & County. You can explore this comprehensive database of our articles and white papers.

Collaborative Thoughts
Developing the best thinking about relationship business comes through sharing ideas and practices with our customers, partners, and other relationship-focused organizations and individuals. Their contributions are included in this section. The Rhythm of Business is a corporate member of the Association for Strategic Alliance Professionals (A.S.A.P.) and we invite other organizations and individuals to submit articles and white papers on topics related to relationship business.

Our Newsletter
The Rhythm of Business regularly publishes an informative e-mail newsletter - "Pursuing Value: The Newsletter for Relationship Business" - that provides the latest thinking and marketplace news related to the topic of relationship business. Click here to learn more or to sign up for our free newsletter.