The Rhythm of Business
  October 31, 2003   


Why Goliath Needs David

Utah's Smart Sites Initiative Bringing About Fundamental Change in Rural Business Communities

SiLKnet* Alliance Disrupts Tradition in Semiconductor Industry

The A.S.A.P. Alliance Summit 2003: Crossing Boundaries, Forging Relationships, Unleashing Value

New Workshop Series

November's Events

Want to Contribute to "Pursuing Value"?



Why Goliath Needs David

The Goliaths of business have always looked to the Davids of business for new innovations. Today, these relationships are even more critical given the complexity and risks of introducing new technologies into the marketplace. David Luff offers sage advice to Davids on initiating and growing these relationships.

Goliaths are big for a reason; they need scale and processes to ensure order within. This often slows them from reacting quickly to customer needs or a changing marketplace. On top of that, the economy has taken a toll on their top line and many of these large Enterprises have been forced to cut back on R&D, staff, and marketing. Some of these big companies are struggling, there's mounting pressure from their shareholders and the competition, and they need new ideas to find the next "big thing".

Then along comes this nimble, responsive Newco, "David" who is outmaneuvering Goliath in their traditional markets often with the latest solution or technology. Many Goliaths try to ignore this dissonance but many have gotten the point. They have formed internal teams to scan the horizon and make sure they pay full attention to protecting their home turf and maintaining as much market share as possible.

Assuming Goliath is somewhat "enlightened", let's explore why Goliath needs David's alliance:

* David can supply that last missing "link" in Goliath's offering.
* David allows Goliath to execute their larger [stealth, yet-to-be disclosed] strategy.
* David's alliance will give Goliath a speed-to- market advantage.
* David gives Goliath access to a team that has a different set of skills.
* David's alliance will cost Goliath less then if they tried to make it themselves.
* Finally, David is viewed as a viable competitive threat and it's always better to keep a close eye on your competition.


Complete Article

   Dear Sonja,

Speaking yesterday at the annual meeting of the Council on Competitiveness in Washington, IBM CEO Samuel Palmisano noted, "There are new realities to innovation." The financial markets' short-term focus makes it difficult for many companies to justify investment in new technologies. Information and communication technologies have produced huge productivity gains that have dramatically reduced transaction and information costs - and the number of employees a company needs to produce profits. A global workforce is quickly becoming reality, as countries such as India and China become increasingly competitive with more developed economies in education, job skills, and technical infrastructure, as well as wages.

>From our vantage point, this is additional evidence of the structural changes occurring in business. Yet, it is somewhat comforting that the process of innovation is facing "new realities," as innovation itself is required to adapt to and profit from structural changes. In this issue of Pursing Value we'll introduce two innovative approaches to tackling tough business challenges:

* Utah's award winning Smart Site Initiative is taking a page out of the Asian technology outsourcing playbook to support entrepreneurial ventures and create jobs in rural communities.

* Dow Chemical's SiLKnet Alliance is building a Collaborative Community to facilitate the industry-wide learning necessary to adopt a radically new technology.

Our featured guest column, by David Luff, Strategic Alliance Business Development Advisor for Juniper Bank, discusses how smaller, entrepreneurial firms can align with big businesses to speed innovation for both partners. And Jeff offers some thoughts from the just completed Annual Summit of the Association of Strategic Alliance Professionals, where he introduced the concept of the alliance manager as an entrepreneur.

As always,

Keep on dancing,

Jeff & Jan
and The Rhythm of Business Community

Utah's Smart Sites Initiative Bringing About Fundamental Change in Rural Business Communities
   "It says a lot when one of our programs excels in competition with population centers such as Albuquerque, Atlanta, Boston, Newark, New Orleans, Philadelphia, St. Louis, and San Diego." So said Jeff Gochnour, director of the Utah Division of Business and Economic Development, as he accepted the 2003 Excellence in Economic Development Award from the US Department of Commerce.

According to a press release announcing the award, "The Utah Smart Site Initiative develops family- sustaining employment opportunities in rural communities through the attraction, creation and expansion of businesses that use the Internet to provide information technology outsourcing services for clients anywhere in the world. Services include: software development and testing, technical call centers, database management, data entry and web site development."

The Utah Smart Sites Initiative recognizes that rural communities have many advantages over urban areas. They offer lower cost of living for employees, lower rents and cost of doing business, as well as a way of life and sense of community that is increasingly important to many people. At the same time, the Initiative provides opportunities for agricultural workers to transition to the knowledge-based economy. So far, companies participating in the Smart Sites Initiative have created over 700 new jobs.

What we find so innovative about the Initiative is that not only is it positioning the rural character of its communities as a competitive advantage, Smart Site companies actively pursue opportunities to collaborate with one another. These efforts allow them to leverage their strengths and pursue otherwise unattainable opportunities to strengthen their communities' economies.

The next time you call the help desk or take an online course to bolster your technical skills you could be interacting with a Utah Smart Site company! To learn more, visit www.smartsites. utah.gov.

SiLKnet* Alliance Disrupts Tradition in Semiconductor Industry
   The semiconductor industry has had a rough time over the past few years. There is fierce competition and an ever-pressing mandate to produce increasingly more powerful and faster chips. This requires the development of new technologies to extend the capacity semiconductor chips.

There are few manufacturing processes more complicated than that which produces a semiconductor chip. Building a facility to produce them costs billions and requires a number of different chemistries, processes, tools and equipment, all produced by different vendors, to work together seamlessly. A single misstep can be very costly.

In that environment how can the learning necessary to make new, much needed technologies work with all the different components of the manufacturing process? Traditionally, a very siloed approach was used. Suppliers would work directly with the chip manufacturers, often with very limited information and without understanding how their equipment, tool, or process interacted with another of the manufacturing process modules.

Dow Chemical's SiLKnet Alliance www.silknetalliance.com has disrupted the traditional approach and formed a collaborative community that crosses the industry. The Alliance is producing the learnings necessary to integrate SiLK, a material Dow created specifically to address certain limitations of chips. Certainly there are many alliances in the semiconductor industry. What's different about the SiLKnet Alliance is that never before has a materials supplier - someone very early in the supply chain - brought together the members of the industry to foster collaborative learning for the benefit of the entire industry. As you can well imagine, the challenges of managing these relationships and protecting intellectual property are significant.

Over the coming months, we'll delve into these issues in more detail, as The Rhythm of Business, in collaboration with Bentley College, is actively engaged in learning what has made this Alliance the talk of the industry.

*SiLKnet is a Service Mark of Dow Chemical Company.

The A.S.A.P. Alliance Summit 2003: Crossing Boundaries, Forging Relationships, Unleashing Value
   In today's, collaborative, customer driven networked economy, forming and sustaining strategic business relationships with customers, suppliers, and partners has become a mission-critical imperative for most businesses. So, it was no surprise that over 250 alliance practitioners and thought leaders from a wide range of industries, including - IT, communications, energy, pharmaceuticals, healthcare, automotive - met in Seattle for four days of discussion and workshops focused on how to effectively develop and manage strategic alliances.

While the Summit explored multiple challenges, plausible solutions and case studies, several overarching themes are clearly apparent:

The transformations taking place in how businesses are structured and organized is now widely recognized and is driving the heightened interest in learning how to operate successful alliances. Indeed, there were twice as many people in attendance as were at last year's Summit.

Although there was much discussion around alliance best practices, it is widely recognized that the major challenge alliance professionals face is being able to clearly articulate the specific value accruing to their companies from its alliances.

As the boundaries between companies blur as value networks replace stove piped supply chains, the critical role trust plays in fostering the culture needed to share proprietary information becomes critical to alliance success.

What was particularly striking was the willingness of companies to share the nitty gritty details of their alliance programs with competitors in the room. This speaks to the recognition that we can all benefit by open, candid discussion of what works and what doesn't when it comes to running effective alliances.

New Workshop Series
   The Rhythm of Business, Greer Black Company and Pioneer Entrepreneurs Join Forces to Bring World-Class Business Resources to Bozeman, Montana

A new workshop series that will help entrepreneurs address their most pressing business issues will be introduced on November 19th. The premier workshop, "Leveraging Relationships to Grow Your Company" is offered in collaboration with Greer Black Company and is produced by Pioneer Entrepreneurs. The workshop focuses on concrete action steps to address participants' organizational goals, improve performance and increase profits.

Entrepreneurs know how to do a lot with a little. In a world of scarce resources, purposeful collaborations offer entrepreneurial thinkers levers, allowing them to move market dynamics in ways that benefit their businesses. Whenever you collaborate-in any business interaction-you make assumptions about your business, the nature of the relationship, and the value of what you offer. The risk is that you may undervalue resources not easily quantifiable, shortchanging yourself in each business opportunity.

This workshop provides a mindset and skillset to help you manage your assumptions, so they don't manage you. It offers tools to value, measure, and manage your relationships strategically. It demonstrates how you can make explicit your thinking about the nature of your business and how your market works and explore the short- and long-term consequences of your actions. The tools you take away will enable you to make better decisions about the strategic value of your relationships, and how you allocate resources to them to grow your business, increasing performance and profits.

According to Don Greer, "Most workshops give you the content and leave you to figure out how to apply it to your business. This one leads you through the process of application, so you've made progress on key issues when you return to work the next morning."

To learn more about the workshop and additional details, please visit:https://www.123signup.com/event? id=brdt. If you represent an entrepreneurial support organization and would like to learn about partnering with us to deliver this workshop to your constituency, please contact Dave Bayless of Pioneer Entrepreneurs at dbayless@pioneerentrepreneurs.com.

November's Events
   Boston-Based Law Firm Burns & Levinson to Host Relationship Business Program on Value Propositions

We're pleased to announce that Burns & Levinson, LLP., is hosting a program for its friends and clients presented by Jeff Shuman and Jan Twombly of The Rhythm of Business. The November 12, 2003 breakfast forum in Boston will focus on how companies in diverse industries are building their businesses by growing relationships.

The session draws upon The Rhythm of Business's recent experiences with executives and managers transforming their companies to reflect today's business environment. Jeff and Jan will present examples of developing the relationship business mindset, skillset, and toolset to transform the value network and understand the true value of customer relationships.

To receive an invitation, just reply to this email.

Other Events:

Monday, November 3rd: "Measuring and Managing the Value of Every Relationship: The Missing Link for Business Success," New England Human Resources Association HR Invention Convention, Providence, RI

Tuesday, November 11th, "Meeting the Challenges of the Semiconductor Materials Supply Chain Through Collaboration," International Sematech, Austin, TX

Want to Contribute to "Pursuing Value"?
   We welcome third-party contributions to "Pursuing Value: The Newsletter for Relationship Business." If you'd like your article or a "Letter to Editor" to be included in an upcoming issue, please submit it to us for consideration with an email to info@rhythmofbusiness.com.

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